10Beauty, located in Burlington, MA, is building THE Intelligent Beauty company. We are about to launch our first product; a robotically automated 5-step manicure machine! Our diverse 45-person and growing team is built around individuals with a consistently demonstrated track record of introducing successful new-to-the-world products. Come join the company who will put 'beauty robotics' on the map!

Introduction:

*This is a 3-4 month contract position in Braintree, MA with potential to go longer*

10Beauty is seeking a Brand Ambassador, who is either a licensed nail tech or a nail tech in training, for our official launch at Ulta Beauty in Braintree, MA. This person will be the face of our brand, stationed directly at our in-store machines to educate, assist, and inspire customers as they experience their first fully robotic manicure. This is a unique opportunity to be at the forefront of beauty tech, connect with consumers, and drive excitement for 10Beauty.

What You'll Do:

Be the Expert: Become a product expert on the 10Beauty machine, our innovative nail pods, and the accompanying app
Manicures: Touch ups and fixes may be required
Engage and Educate: Proactively approach and engage customers, sharing the story of 10Beauty and the benefits of our products
Live Demonstrations: Provide compelling, hands-on demonstrations of the 10Beauty machine, showcasing its ease of use and unique features
Troubleshoot and Support: Answer customer questions, provide basic troubleshooting for the machine or app, and offer "nail touch-ups" or quick demonstrations to highlight the quality and convenience
Drive Awareness & Sales: Encourage customers to try the machine!
Represent the Brand: Maintain a professional, enthusiastic, and positive image that aligns with the 10Beauty brand values
Gather Feedback: Listen to customer feedback and share insights with the 10Beauty team to help us continuously improve
Maintain Presence: Ensure the machine and surrounding area are clean, organized, and inviting

What you have:

At least 1-2 years of experience in retail, customer service, brand ambassador roles, or a similar client-facing position
Nail expertise: Experience working with nails. Will consider a licensed nail tech or a nail tech in training
Exceptional communication and interpersonal skills: You're approachable, articulate, and love engaging with people
Demonstrated ability to learn new products quickly and explain them clearly
Reliability and professionalism: Punctual, dependable, and always ready to represent 10Beauty positively
Flexibility: Ability to work retail hours, including weekends and holidays, as needed

*This role will include a paid training period*

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*Benefits do not apply to this role*