ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey. Trusted by 1,000+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually. Artera’s virtual agents support front desk staff to improve patient access including self-scheduling, intake, forms, billing and more. Whether augmenting a team or unleashing a fully autonomous digital workforce, Artera offers multiple virtual agent options to meet healthcare organizations where they are in their AI journey. Artera helps support 2B communications in 109 languages across voice, text and web. A decade of healthcare expertise, powered by AI.

Our Impact: Trusted by 900+ provider organizations — including specialty groups, FQHCs, large IDNs and federal agencies — engaging 100 million patients annually.

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

Artera is seeking a high-potential, hungry, and coachable Sales Development Representative (SDR) to be the future engine of our growth. This isn't just a job; it's a dedicated fast track designed to equip you with the fundamental skills needed to break into a high-earning, long-term sales career in the booming healthcare technology space.

You'll be on the front lines, acting as a strategic consultant, not just a cold caller, using advanced sales tools and techniques to connect with executives at top healthcare organizations. If you have the drive, we provide the mentorship, training, and promotion path to an Account Executive role.

This is a full-time, in-office role (Monday-Friday) based in our high-energy downtown Santa Barbara, CA headquarters. Join a team where you'll build your network, gain foundational business acumen, and enjoy the perks of living and working on the California coast.

Responsibilities

This role is about strategy, persistence, and honing the communication skills that separate top earners from the rest. You will...
Own the Outreach Engine: Design and execute strategic, multi-channel outbound campaigns (phone, email, LinkedIn, video) to initiate conversations with key decision-makers (C-Suite, VPs) at major healthcare systems.
Become a Qualification Expert: Rapidly research, identify, and deeply qualify new business opportunities to ensure high-quality pipeline development for our Account Executive team.
Conduct Pre-Call Intelligence: Move beyond generic calls by performing in-depth research on prospects and accounts to tailor your messaging and prove you’ve done your homework.
Drive Momentum & Insight: Utilize Salesforce daily to meticulously track progress, manage follow-up cadences, and provide critical market feedback to the leadership team.
Collaborate and Iterate: Work shoulder-to-shoulder with Account Executives and Sales Leadership to constantly test new strategies, refine messaging, and participate in role-playing sessions that will sharpen your technique.

Requirements

We are hiring for attitude, potential, and coachability. While a background in sales helps, a proven commitment to hustle and growth is what really matters.
Educational Foundation: Bachelor’s degree, or 1-2 years of relevant experience in a fast-paced, customer-facing, or goal-oriented role (e.g., retail management, university fundraising, competitive sports, military service).
Unstoppable Drive: Highly motivated and intrinsically driven with a strong desire to compete and achieve ambitious personal and professional goals.
Exceptional Communicator: Possesses strong verbal and written communication skills with the confidence to professionally engage senior executives.
Growth Mindset: Naturally curious, eager to learn cutting-edge sales methodologies, and receptive to direct coaching and feedback.
Team-Centric Attitude: Excited to be part of a high-energy, collaborative in-office environment where team success is celebrated.

Bonus

Previous exposure to B2B technology sales or internships.
Familiarity with CRM tools like Salesforce or outreach automation platforms.
Experience in high-volume cold calling or professional phone-based outreach.
Interest or background in the rapidly evolving Healthcare or HealthTech industry.

Our Interview Process

We want this to be a fast, transparent, and mutually beneficial process. Here are the steps you can expect...
Introductory Call with Talent Acquisition (20-30 min): A quick chat to learn about your background, understand your career aspirations, and share detailed insight into the SDR role, team structure, and our high-performance culture.
Hiring Manager Video Interview (30 min): A deeper conversation focused on your motivation, sales mindset, and demonstrating your potential for rapid growth within the SDR function.
Writing Assignment (Self-Paced, 1 hour): A short, practical exercise designed to assess your written communication and strategic research skills—both are critical components of high-level outbound sales. We do not expect you to spend more than an hour on this.
On-site Interview with Mock Call (1 hour): The final stage, where you’ll meet members of the sales team in our Santa Barbara office to assess cultural fit and execute a short mock cold call to demonstrate your communication skills and coachability under pressure.

WORKING AT ARTERA

Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more!

Career development - Manager development cohorts, employee development funds

Generous time off - Company holidays, Winter & Summer break, and flexible time off

Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join.