For over 30 years PSG has been singularly focused on helping our clients navigate the complex and ever-changing challenges of drug management. Through our leading pharmacy intelligence and technologies, we save our clients billions of dollars every year with an unwavering commitment to serving as your advocate and strategic partner. PSG has market leading technology and administration services for hospitals and health systems.

Our mission is to relentlessly advocate for our clients as we partner together to develop innovative drug management solutions that deliver exceptional strategic insights, financial and clinical value.

As a Pharmacy Benefit Consultant, you will serve as the primary/lead consultant on strategic clients. You will lead and cultivate multi-level client relationships with executives, human resource personnel, pharmacy department personnel and others which enable PSG to partner with clients to create, communicate and implement pharmacy strategy within the context of the overall client drug management strategy. In addition, you will identify business needs and create custom solutions for sophisticated clients which include overall pharmacy benefit strategy to create cost effective solutions for various client types. You will also lead vendor strategies that will include procurement efforts, contract negotiation and ongoing vendor management, while providing industry expertise and insight related to trends and opportunities.

Responsibilities:

Client Management

Working with industry partners (PBM and other vendors), client and PSG resources, the candidate will:

Identify and maintain appropriate multi-level client relationships and a deep understanding of client business and corporate culture resulting in high client satisfaction and retention
Develop and implement customized strategic plans based on unique client needs to achieve targeted long- and short-term
Track and measure vendor contract performance including operational and financial
Lead and participate in ongoing client meetings including:

Vendor review
Independent strategy and performance assessment meetings
On-going operational and strategic meetings

Use analytical skills/tools to identify and present opportunities to clients that will serve to support trend management, cost savings, identify wasteful spending and potential FWA.
Navigate appropriate internal PSG experts on custom projects
Support clients that wish to create and use customized clinical programs (PA, Formulary, Utilization Management, etc).
Review PBM and other vendor provided pharmacy program indicators and reports for ongoing opportunities and program performance
Maintain ongoing reports and documentation related to client relationship and program
Responsible for renewal of client relationship and creating strategy, scope of services and appropriate fee structure to match client

Program and Business Development

Lead and cultivate revenue opportunities to support segment growth.
Assess opportunity for expanding PSG services within existing client
Leverage client relationship for PSG prospecting efforts by developing client
Participation in conferences and other forums for showcasing program experience and
Participate in internal workgroups to develop new programs, services, corporate positions and publications based on the continual assessment of client and market

Account Implementation

Provide oversight, guidance and serve as an advocate for the client to ensure vendor requirements are being met and service levels are adequate throughout vendor
Identify issues and concerns for appropriate escalation and resolution to ensure successful

RFP Process Management

Lead the development and management of the RFP process for clients including RFP creation, vendor selection meetings and contract execution (in conjunction with internal RFP
Participate in non-client specific annual RFI process via scoring and client meeting

Contract Review and Execution

Lead the review process for new and renewing vendor contracts through final execution to ensure current terms, definitions and compliance with RFP
Lead the creation and renewal of PSG client agreements to create appropriate scope of services and fee

Qualifications (Minimum Requirements)

Extensive knowledge of Pharmacy Benefit Management, specialty pharmacy and large employer environments (7 years minimum experience).
Strong verbal and written communication skills including presentation skills and client relationship management
Strong experience and skills working with and presenting to corporate executives
Ability to develop strategies and implement programs for client pharmacy benefit programs
Strong clinical and financial analysis skills including: Word, PowerPoint and Excel
Travel required, up to 25%
Pharmacy background with bachelor’s degree;
MBA and/or PharmD/RPh preferred
Business development experience preferred

Salary and Benefits

Salary is based on background and experience. Benefits include full medical, pharmacy, dental, vision, life and disability insurance, paid vacation, sick leave, 401k match and annual bonus potential.

The national average salary for this role is $135k to $175k in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications, and education, while also considering internal equity and market data.

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