Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Director of Insurance Claims to their dynamic team! This is a 100% remote role that will work with clients located in PST time zone.

Job Summary:

The Director of Insurance Claims is responsible for the oversight, monitoring, reporting of statuses and facilitation of claim resolutions and settlements that have a direct positive financial or other business impact on the clients. These services will be provided for clients with a combined income excess $50K in revenue. This position coordinates the reporting and advocacy of commercial property & casualty insurance claims. Claims/Risk Manager engages in coverage review and analysis; prepares coverage reconsideration requests; coordinates the scheduling of quarterly Claims Strategy Discussions to include the insurer adjusters and/or Claims Account Executive and the insured; maintain client contacts; and analyze available loss data for claims metrics.

Essential Functions:

Solely responsible for large multi-family account
Provides effective guidance and client advocacy to the adjustment of claims for property, general liability, workers compensation, professional liability, and other lines of coverage
Identify potential coverage issues and provide policy interpretation
Review and develop rebuttal responses to issued Reservation of Rights and Coverage Declinations
Review of Proof of Losses / Statement of Losses on both Personal Lines and Commercial Lines claims
Identify claims to be reviewed with clients and carrier partners and coordinate, schedule and oversee meetings scheduled on a predetermined basis
Monitors the carrier’s investigation, evaluation, and settlements of claims
Review reserving accuracy to insure they are appropriate for exposure
Monitors payments on claims, including CAT claims for both Personal Lines and Commercial Lines clients
Assist internal and external customers by providing claim statuses, analyze settlement offers, review and resolve coverage questions, and collaborate on claims strategy
Directly monitors select litigated claims, including oversight of defense counsel
Interact with clients, carrier/TPA adjusters, independent adjusters, public adjusters, experts, and internal team members
Identifies and resolves problems in a timely manner following established guideline
Identifies and resolves problems in a timely manner following established guideline

Competencies & Qualifications:

Proficient in Microsoft Office Suite, Adobe Pro, and insurance agency management software (EPIC) (AMS360)
Strong experience in risk management
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Proficient level written and verbal communication skills
Demonstrated proactive approaches to problem-solving with strong decision-making capability
Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment
Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/client service and response.

Education & Experience:

Property & Casualty/or All Lines Adjuster License in home state (required)
High school diploma or equivalent
Some college helpful
Professional Designations (AIC, ARM, AINS) preferred
5-7 years’ experience in handling 1st and 3rd party property & casualty claims or Agency/Brokerage Claims Advocacy/Risk Management
Strong commercial/personal lines multi-line claim handling experience

Additional Abilities:

Ability to work independently or in a team environment
Ability to work in a constantly changing environment
Maintain acceptable standards with respect to company attendance policy
Adhere to all policies and procedures of the company