Job Summary

The Senior DevOps engineer will provide technical leadership to our team of DevOps Engineers. This role will provide coaching, mentorship, and training as well as shaping the technical road map and standards for iHerb’s DevOps team. This role will work closely with other Lead Developers in the organization to ensure proper support and alignment is in place to push new technologies to both front and back end services.

Job Expectations:

Work closely with the Engineering Operations teams to ensure proper security, infrastructure, and standards are in place
Create new concepts and designs by collaborating with the DevOps Engineers and other Lead Developers
Coach and mentor the team on DevOps best practices (design, troubleshooting, work breakdown, work estimation, automated testing, etc.)
Work closely with the other teams (Developers and DBA team) to optimize system architecture and project efficiency
Partner with the Project Manager to plan work and prioritization
Guide DevOps team efforts towards successful project delivery.
Provide technical leadership to teammates through coaching and mentorship.
Provide regular updates on projects and team performance to Director of IT Operations
Identify and encourage areas for growth and improvement within the team.
Work closely with our NOC team to transfer knowledge on new tools or new services
Analyze and resolve technical and application problems.
Assess opportunities for process improvement and prepare documentation of rationale to share with team members and other affected parties.
Research and evaluate a variety of software products
On call duties as needed

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

Experience leading a team of System or DevOps Engineers
Full understanding and expert knowledge in tools and technologies such as CDN (Akamai, Cloudflare), DNS GTM, DNS (Dyn, Cloudflare), Cloud base computing (WMS), Code Deployment (Octopus), Configuration Management (Ansible), etc
Experience with Linux
Expert in analyzing web traffic and identify problems and unusual trend
Skilled in organizing resources and establishing priorities.
Excellent verbal and written communication skills
Ability to learn and support new systems and applications
Expert knowledge and Experience to work with high traffic websites, update, monitoring, and maintenance strategies.
Strong knowledge of HTTP protocol and IP concepts
Working knowledge of applications servers like SOLR, Redis, Docker
Experience writing shell scripts, php and other scripting languages
Strong knowledge of system architecture, best practices and design patterns
Strong knowledge of design and implementation of distributed systems (SOA, Micro Services, Docker, …)
Expert knowledge of and ability to communicate system architecture and design principles
Proven track record being technical lead of DevOps projects from inception to successful release
Knowledge of source control systems
Accustomed with agile methodologies
Understanding of debugging, performance profiling and optimization
Strong initiative to find ways to improve solutions, systems, and processes
Familiar with E-Commerce

Experience Requirements:

Generally, requires a minimum of five (5) to ten (10) years of experience with DevOps

Education Requirements:

Bachelor’s Degree in Information Technology or Computer Science or related field preferred and/or years of experience

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