{"@context":"https://schema.org","@type":"JobPosting","directApply":"https://schema.org/False","title":"Sr. IT Operations Engineer","description":"

LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming business risks into opportunities. Since our founding in 2015, we've secured more than $156M in four funding series to help us grow into the company we are today, but we're not done yet. LogicGate continues to push to lead the GRC category with our flexible and no-code risk management solution.

We are an outcomes-first company. Our success comes from our high-performing teams, so we give you the flexibility to work from where you are. You’ll have the option to be fully remote, work from our headquarters in Chicago, or hybrid unless the role has specific requirements.

At LogicGate, we believe that the strongest teams are made up of individuals who bring their different identities, backgrounds, ideas, and experiences to the table. We remain committed to fostering an inclusive work environment where all employee differences are celebrated, their ideas matter, and everyone feels safe to bring their authentic selves to work.

Our Company core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar guide everything we do - with our customers, our employees, and all we interact with. We are proud to have been recognized as a Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition

We are looking for a highly motivated Sr. IT Operations Engineer to join our Information Security & Technology team. This role is essential for scaling LogicGate’s internal technology through secure, integrated, and automated solutions. The ideal candidate will be the top-level escalation point for complex technical issues and play a critical role in the secure design, implementation, and governance of our internal systems.

How you will spend your time:

You will collaborate across IT and Security functions, working with teams across the business to mature our access management practices, automate workflows, and ensure least privilege principles are upheld.

Top-level escalation for technical issues across all internal SaaS platforms and endpoints.

Driving technical administration and configuration management in a fully cloud-based, remote-first environment.
Leading and maintaining Okta integrations with core applications, including Paylocity, Google Workspace, Atlassian, and 1Password.
Configuring and managing SAML, SCIM, and OAuth integrations in alignment with zero trust and least privilege access principles.
Developing and managing RBAC frameworks, including building and maintaining automated user provisioning via Paylocity sync and Okta Workflows.
Designing and supporting secure authentication architecture using tools such as Zscaler ZIA, Okta, and JAMF.
Support the SCIM bridge hosted on GCP, ensuring connectivity and security for user provisioning.
Assist in the setup and management of VDI workspaces in AWS, working with InfoSec and Engineering for secure access and monitoring.
Troubleshooting identity- and access-related escalations and ensuring continuous improvement in IT service delivery.
Automating provisioning, deprovisioning, and entitlement review workflows using Okta Workflows and Zapier integrations.
Producing internal technical documentation and ensuring knowledge sharing with support teams.
Partnering with InfoSec to audit, review, and remediate access control policies across the SaaS ecosystem

4+ years of IT operations experience with 2+ years focused on Okta administration and integrations.
Okta Certified Administrator or higher certification (e.g., Professional or Consultant).
Experience with GCP (especially around hosted services like SCIM bridges) and AWS (specifically setting up secure VDI workspaces)
Hands-on experience configuring SAML, SCIM, JIT, and OAuth.
Proficiency in RBAC design and implementing least privilege access models.
Experience with user sync, attribute mapping, and profile mastering.
Familiarity with Zscaler ZIA for access and policy management.
Experience with Okta Workflows and integration automation platforms like Zapier.
Deep knowledge of JAMF, Google Workspace, Atlassian, and how SaaS platforms integrate.
Strong documentation, troubleshooting, and communication skills.
A passion for scalable and secure IT practices that empower a distributed team.

The anticipated base salary range for the role is $100,000 - $125,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

Total Rewards

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards aligned with our core values. Our total rewards are designed to support the unique needs of our employees both inside and outside of the workplace.

In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, 11 Annual Company Holidays, Summer and Winter Fridays, and Health Days, allowing you time to recharge and relax.

We are focused on and invested in career development and learning opportunities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program.

Our Culture

We are committed to fostering an inclusive work environment where all employee differences are celebrated, their ideas matter, and everyone feels safe to bring their authentic selves to work.

We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster a culture of belonging.

LogicGate also believes strongly in giving back to the communities in which we live and work. We support our teams through this by offering volunteer hours as well as Company-wide charitable activities supporting organizations aligned with our core values.

Learn more about our culture here.

Excited about LogicGate but not familiar with GRC?

GRC stands for Governance, Risk, and Compliance

GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

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