About Lume and Mando

Founded in 2017, Lume is a transformative personal care brand on a mission to normalize body odor beyond pits and provide people with outrageously effective solutions so they don’t have to think twice about odor. We are pioneers of the whole body deodorant category, with a portfolio of odor-blocking products including anti-perspirants, aluminum-free deodorants, body washes, body creams, cleansing bars and laundry sprays. Lume products are OB/GYN developed, made with skin-safe ingredients that are gentle enough for the most sensitive parts and often referred to as “life-changing” by our customers. In late 2022, we launched a men’s line called Mando, bringing our expertise to the men’s personal care category. From whole body deodorants to body washes, our product offerings arm men with the confidence to show up as their best selves as they move about their busy day.

Lume and Mando is part of Mammoth Brands, the modern CPG company behind category-leading brands Harry’s, Flamingo, Lume, and Mando. Driven by a mission to “Create Things People Like More,” the company is creating a new model—and home—for brands, founders, and talent looking to solve unmet needs, improve peoples’ lives and ultimately change the status quo. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: a company that people like more, that better serves its customers, employees, and community. Mammoth Brands is committed to making a positive impact and donated over $20 million through our network of nonprofit partners to date.

This role can be done remotely, however there may be location constraints based on where Mammoth Brands is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more.

About the Role

Lume + Mando is looking for a Head of Consumer Insights & Analytics (CIA). This role will elevate decision-making across Lume + Mando through robust, data-driven insights that shape marketing, product, innovation, retail and corporate strategy.

This is a senior leadership role responsible for building the vision for a new team at Lume and Mando. You’ll help us understand who our customers are, what they need, how they behave, and where we can do better. You’ll lead research and analytics that directly inform decisions across product, brand, marketing, and growth. We’re looking for someone who’s as comfortable designing a long-term insights strategy as they are digging into the data, running studies, and advising senior leaders.

What you will accomplish:

Develop and execute a world-class insights and analytics strategy; set the overall strategic direction of the CIA team, collaborating with internal and external stakeholders to build and refresh near- and long-term learning plans that tackle our most important decisions
Break down silos to harness collective insights and inflect impactful change

Pull together the right skill sets at the right times to answer questions holistically
Integrate analytics and learnings into action plans executed by commercial teams
Build pattern recognition for the org on how best to answer questions across disciplines
Establish best practices for analytics and insights across Lume and Mando, with reach into the broader Mammoth Brands company and teams
Be a partner and resource on marketing measurements. Play a key role in defining marketing strategy, investment levels, and future revenue growth and marketing forecasts.

Manage a talented, high impact, and resourceful team

Drive prioritization thoughtfully through deep partnership with Brand/Channel/Supply Chain leads
Have a full picture of bandwidth across sub-functions, and dynamically flex as needed
Coach and mentor functional leads and ICs to grow within and across skill sets
Foster a culture of curiosity, continuous learning, and analytical excellence
Determine which tools yield highest ROI for the company and team; manage resourcing and budget accordingly
Define the embedded role of a centrally-located CIA team member with their functional lane; ensure business insights drive analysis and vice versa, allowing business leaders to receive daily, actionable data.

Make it easy for stakeholders to line up support and get answers quickly

Leverage existing resources to develop a dedicated support model for our DTC, eCommerce and Retail functions.
Cultivate a culture of self-serve data access and the tools to support it where channel teams are empowered to ask and answer questions without becoming overly reliant on the analytics team.
Ensure analytics infrastructure and tools are best-in-class and future-ready.

Ensure our data – and the systems it lives in - is available and accurate, in partnership with the engineering team. Partner on dashboards, data visuals, and information sharing across the company.
Serve as a core member of the Lume and Mando leadership team.

This should describe you:

Proven leader in high-growth, fast-paced environments: You attract and develop top talent, align teams around clear priorities, and lead with focus in dynamic, fast-changing conditions. You bring structure to ambiguity, adapt quickly, and drive clarity, collaboration, and results—even with limited information. You’ve successfully managed and developed data technicians.
Analytical, with strategic insight: You come from a strategy background, category retail background, or insights background – but your experience goes beyond simply technical. You are a skilled storyteller and a connector of dots. You have exposure to – if not deep experience in – primary research and advanced analytics, and fluency in emerging methodologies and platforms.
Intuitive commercial understanding: You intuitively get that our customers and end consumers are more nuanced than someone to sell products, features and benefits to. You understand what makes them tick and can develop creative solutions to motivate them based on deep insights around their journeys
Impact-driven and empathetic: You listen closely, seek to understand what motivates others, and act on that insight to build strong teams and trusted partnerships. Your empathy drives engagement, loyalty, and better outcomes across teams and customers alike.
Omni-channel thinker:You intuitively understand how direct-to-consumer and retail channels work and you can learn quickly to fill in any gaps.
Clear communicator: You synthesize the most complex problems into clear ideas and tailor messages and communicate clearly to diverse audiences. You translate insights into clear, actionable recommendations that drive decisions across product, brand, marketing, and beyond.
Pragmatic and results-driven: You solve tough problems with creativity, practical thinking and accountability, holding yourself and others to high standards to deliver meaningful outcomes.

Exceptionally cross-functional: You build strong, trust-based relationships across teams and know how to align diverse stakeholders around shared goals.

Here's who you'll work with:

Reporting to the CEO, Lume + Mando
Leading the Amazon Analytics, Consumer Insights, DTC Analytics, and Retail Analytics teams
Working cross-functionally with the Amazon, Brand, DTC, Performance, R&D, and Supply Chain teams

Benefits and perks

Medical, dental, and vision coverage
401k match
Equity in Mammoth Brands
Flexible time off and working hours
Wellness and L&D stipends
4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
Free products from all of our brands

We can’t quantify all of the intangible things we think you’ll love about working at Harry’s Inc, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $230,000-$250,000 (Tier 3).

The final compensation offer will ultimately be based on several considerations, such as the candidate’s location, skill level and experience. For candidates located outside of the target geographic area, base salary hiring ranges will be adjusted accordingly. This role is primarily hiring candidates in our Tier 3 geographic areas. Eligible states: AZ, CA, CO, GA, IL, KY, MA, MI, MN, NC, NJ, NY, OH, PA, TN, TX, UT, WA

Tier 1: NYC Metro Area
Tier 2: Boston, D.C., & Seattle
Tier 3: All other eligible US cities

Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Lume Deodorant