Are you ready to join a passionate community of people who are changing how health care is delivered? A place where you will find a career you love while truly making a difference building healthier communities. If this sounds like you, we would love to have you apply as Sr Partner, Care Transformation (Markets), with Medical Home Network!

Founded in 2009 by the Comer Family Foundation, Medical Home Network unites health systems and providers around a vision to improve the health of patients and communities in Chicago. Today, as a Public Benefit Corporation (PBC), MHN has expanded its mission and impact to new markets and is a nationally recognized leader in transforming care within the safety net and building healthier communities across the country. Our whole person model of care, powered by proprietary technology, enhances collaboration across primary care and community-based organizations, leading to better outcomes, lower costs, and reduced health disparities.

THE OPPORTUNITY:

Reporting to the Associate Director, this position assists with the implementation of MHN’s model of care across the system. They provide accountability coaching to medical homes or assigned facilities in achieving a common set of goals to control costs and ensure quality; creates a culture of provider engagement at all levels through employment of evidence-based practices.

THE PERKS

Fun, challenging, and collaborative work environment with passionate colleagues that care deeply about healthcare delivery.
Recognized as One of the Best Places to Work in Healthcare by Modern Healthcare.
Competitive benefits programs including Medical, Vision, Dental, HSA, FSA, and 401k.
Fitness reimbursement, commuter benefits, and tuition assistance.
Great work life benefits- Paid time off, sick time, and 12 paid holidays.
Field Employee, Remote opportunity with travel to facilities in MI.

WHAT YOU CAN LOOK FORWARD TO:

Serves as a leader of the Care Transformation Team contributing to the goals and activities of the Care Transformation division.
Manages and mentors team members to ensure alignment with MHN’s care transformation goals and best practices.
Provides Care Transformation and oversight to primary care practices; Assists Provider Champions, Care Management leaders and other members at the medical home sites with the continuous implementation of the MHN model of care. Evaluates practices against performance goals and provides direction for advancement.
Serves as the lead or co-lead of Care Transformation projects or initiatives tied to MHN and/or Clinical Integration strategic goals; this spans initiation to completion and includes establishing the vision, project plan, implementation plan, communication plan and creation of evaluation activities related to the project.
Acts as a subject matter expert for governance committees, clinical committee and advisory/work groups on MHN clinical advisory groups and team improvement task forces.
Provides technical assistance to medical homes with MHNConnect 2.0 portal and acts as a liaison for development needs. Provides UAT testing as requested for the platform and contributes to the technical requirements for new technology builds.
Supports management of contractual partners in implementation of programming and reporting required, as well as supporting activities needed to maintain compliance such as handling referrals, grievances, participating in interdisciplinary rounds, contributing to audits, and articulating network needs.
Interpret, aggregate, and present data to support practice and network-level improvement initiatives.
Contribute to the development, implementation and oversight of workflows supporting the MHN model of care and other special initiatives.
Complete performance meetings with assigned partner organizations or provider entities no less than monthly, including in-person or virtual meetings as determined by team/market requirements.
Builds and maintains medical home relationships, serves as primary point of contact for clinical programming and account management at the executive and care management leader level.
Contributes to the development and improvement of the full range of care management programming and standardized tools.
Builds relationships with community agencies, care delivery and educational partners/contractors; may serve as the liaison to these entities.
Research innovative ideas and specific programs and presents findings and develops processes for implementation following approval.

WHAT YOU’LL NEED TO SUCCEED:

Bachelor’s degree required in Nursing, Social Work or other applicable healthcare degree; Master’s preferred in one of the mentioned disciplines.
Minimum of 5 years of healthcare experience focused on Clinical Integration/Practice Transformation, Hospitals, Ambulatory Care, Physician group; a combination preferred.
At least 3 years leadership, consulting or customer/patient relationship, health coaching experience desired.
Experience in academic medical centers, safety net/public health hospitals, FQHCs, care transformation entities, health plans, behavioral health/mental health community-based organizations, physician groups, or other similar organizations.
Ability to lead and manage teams effectively, either directly or indirectly.
Demonstrated leadership, Management, consulting, or customer/patient relationship skills.
Strong ability and skills in leading teams taking projects from initiation to completion.
Demonstrated knowledge and experience of systems to improve population health and disease management.
Demonstrated knowledge and experience in management of disease processes.
Demonstrated skills in program development, training/education, management.
Abilities to foster teamwork, mentor physicians and staff at all levels throughout an organization.
Experience in academic medical centers, safety net/public health hospitals, FQHCs and physician groups desirable.
Demonstrated knowledge and experience with electronic information systems including care management systems/platforms.
Excellent oral, written and interpersonal communication skills. Ability to work independently and to foster teamwork.
Excellent organizational skills.
Demonstrated experience in program development, training/education, management.
Abilities to engage and mentor physicians and staff at all levels throughout an organization.
Proficient computer skills.