{"@context":"https://schema.org","@type":"JobPosting","directApply":"https://schema.org/False","title":"CRM Content Writer - Global\\Americas","description":"

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don’t just deliver campaigns—we deliver results.
Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You’re in.

As a CRM Content Writer, you will craft engaging, personalized, and localized CRM communications (email, SMS, push, in-app) that strengthen customer relationships and drive retention, engagement, and loyalty. Working within the Global\\Americas market and across global campaigns, you’ll combine creativity with data insights to deliver content that resonates with diverse audiences.

Location: Remote (European time zone +\\- 3 hours)Languages: Native English. At least one additional native or near-native language from the AmericasKey Responsibilities:

Write clear, compelling, and on-brand CRM content tailored to global, regional, and local audiences.
Adapt messaging for different geographies, languages, cultural nuances, and customer segments.
Partnership with CRM managers, localization specialists, and designers to create impactful multichannel campaigns and journeys.
Contribute to brainstorming sessions and ensure alignment with brand tone, strategy, and objectives.
Support A/B and multivariate testing by producing copy variations and analyzing performance results.
Use data-driven insights to refine messaging, increase engagement, and improve retention outcomes.
Maintain a content library with reusable templates and best practices.
Stay ahead of industry, regulatory, and regional content trends to ensure relevance and compliance.

Requirements:

Native in English.
At least one additional native or near-native language from the Americas.
Proven ability to write for multiple audiences, tones, and regulatory environments.
Experience in localization and working across multiple markets and brands.
Strong collaboration and communication skills in multicultural, cross-functional teams.
Balance of creativity and analytical thinking, with an eye for both storytelling and performance metrics.
iGaming or Betting experience - huge plus!

Reshape marketing with us. Let’s work!

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