About Moneybox

At Moneybox, our mission is to give everyone the means to get more out of life. We’re guided by our belief that wealth isn’t about the money, it’s about the means to more – more freedom, opportunities, possibilities, and peace of mind. Moneybox is an award-winning wealth management platform, helping over one and a half million people build wealth throughout their lives, whether they’re saving and investing, buying their first home, or planning for retirement.

Job Brief

You will join our growing team, carrying out a variety of tasks such as reviewing financial promotions, investigate complaints, as well as helping with periodic reviews. We are looking for graduates with a strong academic record.

What You’ll Do

Working closely with the rest of the risk & compliance team, you will help Moneybox build a best-in-class risk & compliance program. You will be involved in, but not limited to, these duties:
Reviewing and approving customer-facing communications and financial promotions across a range of products and channels.
Supporting the Customer Care team with high-risk and sensitive complaints, including those involving potentially vulnerable customers.
Supporting delivery of compliance input into projects, product changes, and new customer journeys.
Responding to business-wide compliance queries with timely, clear, and practical guidance.
Preparing briefing papers and documentation for governance forums and committees.
Assisting with thematic reviews and other deep-dive activity as needed.

Experience and Skills

A strong academic background with at least one university degree
A personal interest in finance, law, regulation or risk management
Highly numerate, analytical and financially literate
Strong communication skills (business writing and listening)
Ability to work independently with minimal guidance
Fluency in English
An awareness of or curiosity about the financial services industry — prior experience is welcome but not essential

Who you are

A driven, ambitious individual who’s looking to build their career at an exciting, fast-growing company that’s trying to make a positive mark on the world
Has a strong bias for action
Has an independent and questioning mind
Able to adapt quickly and manage competing priorities
Takes a methodical, analytical approach to make good judgements
Unafraid to take on new challenges, developing deep knowledge in new areas
Naturally personable, a great communicator who has a passion for their work and the people they work with
Knows how to have fun whilst maintaining a professional outlook

What’s in it for you?

Opportunity to join a fast-growing, award-winning and super ambitious startup
Work with a friendly team of highly motivated individuals
Be in an environment where you are listened to and can actually have an impact
Thriving collaborative and inclusive company culture
Mission + Functional team socials every 8 weeks
Company shares
Company pension scheme
Hybrid working environment
Home office furniture allowance
Personal Annual Learning and Development budget
Private Medical Insurance
Health Cash Plan (cashback on visits to the dentist & opticians etc)
Cycle to work scheme
E-bike hire scheme
Wellhub subscription to a variety of gyms and wellbeing apps
Enhanced parental pay & leave
25 days holiday + bank holidays with additional days added with length of service.

This is a hybrid role. Our office is in London, by the Oxo Tower

Our Commitment to DE&I

At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential

Working Policy:

We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.

Visa Sponsorship:

At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.

Please read before you apply!

Please note if offered a position, the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business, an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role, please let us know in advance. By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.

We collect applicants’ personal data to manage our recruitment related activities. Consequently, we may use your personal data to evaluate your application, to select and shortlist applicants, to set up and conduct interviews and tests, to evaluate and assess the results, and as is otherwise needed in the recruitment process generally. We do not share your personal data with unauthorised third parties. However, we may, if necessary, share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.

If you are unsuccessful in your application, we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: [email protected]. If you would rather we did not keep your details on file, you can contact us at: [email protected]