ABOUT US:

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue.

Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew and Emergence Capital.

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

We’re moving fast, and the numbers speak for themselves:

Partnered with enterprise brands like Google, AAA, Ro, Coursera
Raised $82M (top tier investors including Emergence & Homebrew)
Completed 250MM+ calls
Driven $5B revenue for customers
Scaled to $## ARR
Built amazing NYC (NoMad) in office culture

ABOUT THE ROLE:

Channel partnerships are a strategic revenue growth and pipeline generation opportunity for Regal and our partners. We are looking for someone to build a foundation for this part of the business and grow it substantially in their region. You will collaborate on the channel development strategy at Regal and will work cross-functionally across the sales, marketing, and customer support teams to help achieve ambitious revenue and pipeline generation goals. You will reach out to potential partners, build upon established and new relationships, and manage the success of those relationships. The role reports directly to the Head of Channel Sales & Partnerships.

Our high-level goal for this role is to build the foundation for and execute on a channel development and sales strategy that constitutes a large proportion of our overall revenue base over the next few years.

Responsibilities

Deep understanding of the contact center, CX, and AI market, and identify strong AI/CX/CCaaS-focused Channel Partners to align with Regal
Create an outbound GTM strategy to educate and empower TSD teams and sub-agents in the AI/CX/CCaaS space
Create enablement and marketing material for virtual and in-person channel events
Develop, monitor, and adjust the strategy, ideal partner profiles, and engagement tactics to continuously improve results
Track partner engagement, opportunity creation/ registration, revenue, and adoption
Ownership and management of TSD and sub-agent relationships in region
Reporting, budget, and forecast channel partner quarterly pipeline generation and growth
Travel expectations: 2-3 weeks per month domestically with flexibility to adapt to plans on short notice

About You:

4-5 years of experience working with the channel ecosystem, with strong self-starter capabilities
Prior experience working with strategic players in the Contact Center industry, in particular Technology Service Distributors (TSD)- AVANT, Intelisys, and Telarus
Prior experience working with marketing teams on developing unique and creative events/roadshow strategy to engage channel partners
Demonstrated experience delivering successfully against predetermined growth KPIs and targets
Demonstrated relationship-building skills and established strategic network

BENEFITS/PERKS:

We care about your health!
Medical, Dental, and Vision plans - 80% covered by the company
Flexible PTO & 11 paid holidays/year
We care about future you!
401k Plan
Paid parental leave
Pre-tax commuter benefits
We care about connection!
In-office breakfast and snacks daily
Happy hours, team outings, & annual off-sites
Complete laptop workstation
& more to come!