At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.

Position Description

Reporting to the Benefits Manager, the Benefits HR Specialist will be responsible for delivering benefits and human resources programs to employees. They will be the go-to person for both new hires and long-standing employees looking to make the most out of Rocketship’s benefits. They will provide guidance and address employee inquiries, as well as serve as the primary liaison with third-party benefits vendors. The Specialist will also oversee the administration of critical talent and HR systems, such as oversight of various leaves systems and handle all aspects of worker’s compensation claims, unemployment, and other areas of compliance. They will work closely with all HR team members to ensure an excellent employee experience.

Benefits Administration & Support

Maintain a strong working relationship with all third party vendors
Work with vendors to quickly resolve employee issues
Support the open enrollment process and employee communications
Support the processing of documentation as needed, ensuring all required documents and data are updated appropriately in Rocketship systems
Support the Benefits Manager with policy creation
Collaborate with other members of the HR team to drive recruitment and retention strategies through the deployment of benefits programs that support the organization’s competitive employee value proposition
Maintain employee confidence by keeping benefit information confidential
Keep apprised of employee benefit best practices by researching industry and employment trends and tracking legislation
Perform other duties as assigned

Human Resources Systems & Compliance

Manage administration and tracking of employee leaves, ensuring compliance with applicable laws and Rocketship policies.
Oversee the worker’s compensation and unemployment processes and claim tracking, including data gathering, documentation, and vendor coordination where appropriate.
Support employee ADA requests in collaboration with HR Business Partners and managers to ensure compliant and timely responses.
Manage other Talent-team systems to ensure the support of employees and compliant practices, such as the HR ticketing system

Communications & Employee Support

Serve as the primary point of contact for employee benefits support, including new hire enrollments, employee changes and life events, and general benefits inquiries
Regularly hold office hours and meet one-on-one with staff as needed
Prepare announcements, presentations, and internal employee communications related to Rocketship benefits
Support the annual Total Rewards Statement distribution to staff
Manage day-to-day operations of our employee ticketing system

Data Systems

Input and maintain benefits-related data to ensure accuracy, identify and resolve any issues, and track trends; perform periodic data quality checks
Create and maintain custom reports for various benefit reviews and compliance requests
Submit data and reports to internal teammates and third party vendors as needed
Continually update and strengthen existing systems and processes

Required Qualifications

H.S. diploma or equivalent
A minimum of 3 years of relevant experience involving benefits support and administration and/or human resources
High level of accuracy and attention to detail
Strong time management and organizational skills
Strong verbal and written communication
Customer-service orientation
Solutions-oriented
Continuous learner who can quickly understand and apply Rocketship policies
Commitment to Rocketship’s mission and a belief that all students can achieve success

Preferred Qualifications

Associate’s or Bachelor’s degree in human resources, business, finance, social sciences, or related field
Experience working with leaves administrator and worker’s compensation vendor(s) is preferred
Experience working in education in a K-12 setting preferred
Familiarity with Workday or similar HRIS