🤠 About User Interviews

At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.

That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.

⭐️ Marketing at User Interviews

• Watch this brief video to learn more about the Marketing team!
• Our Values in Practice

🚀 About the Role

We’re looking for a strategic Product Marketing Manager - Sales Enablementto join our fast-growing, fully-remote marketing team. You’ll report to the Senior Director of Product Marketing and serve as the primary connection point between marketing and the revenue organization. Your mission is to empower our account management and customer development teams with the content, training, and insights they need to close deals faster. This is a dynamic role—on any given day you may talk to customers, strategize with stakeholders, create high-impact collateral, brief designers, gather competitive intelligence, dive into Salesforce reporting, and draft pitch decks / demo materials / one-pagers / videos / guides / webinars / trainings to turn salespeople into product experts, and convert prospects into champions.

You will move seamlessly between strategic thinking and speedy execution, and will have a lot of latitude to iterate on existing plays and processes. This is a fast-paced role that requires you to balance crafting a crisp story while moving quickly to achieve results.

⚡ Key Responsibilities

• Create and maintain high-impact sales collateral including pitch decks, one-pagers, case studies, landing pages, and demo materials
• Craft crisp messaging that effectively communicates our value proposition across different buyer personas and industries
• Set a high standard for delivery by ensuring customer-facing content is enterprise-grade, on-brand, and stands out in the market
• Partner with marketing and revenue leaders to prioritize sales enablement needs, iterate on go-to-market playbooks, and identify gaps and opportunities to improve sales velocity across the funnel—from outreach to expansion conversations
• Prepare and deliver sales trainings—both live and recorded—on various topics such as buyer persona deep dives, objection handling, and competitive positioning
• Own and manage our competitive and market intelligence function, including listening to sales calls, conducting research into market trends and competitive landscape, synthesizing insights in monthly share-outs, and using insights to inform battle cards and sales narratives
• Track usage and effectiveness of enablement program and continuously optimize based on feedback and data
• Efficiently manage sales team requests end-to-end including owning intake process, scoping accurately, writing briefs, proactively communicating progress, managing stakeholder feedback, and working cross-functionally

🎓 Skills & Qualifications

• 3+ years in product marketing, sales enablement, or a closely related role, preferably within B2B SaaS
• Deep understanding of the B2B sales cycle and strategic sales functions
• B2B content creator. You’ve built sales decks, case studies, demo materials, and compelling customer-facing content that wins large deals.
• Exceptional communicator—written, verbal, and visual—with the ability to simplify complex concepts for buyer audiences
• Experience using sales insights, competitive intel, and market research to inform work
• Confidence delivering live and asynchronous training sessions for scaled revenue teams
• Experience working with senior revenue leaders on strategy and execution of sales enablement and go-to-market plans
• A strategic thinker who thrives in a fast-paced, high-growth environment
• Familiarity with tools like Salesforce, Gong, Salesloft, Hubspot, Webflow, Appcues, Notion, Asana, Figma, Canva, and Miro

🤑 Benefits

• Competitive base salary, starting at $105k+
• Annual performance-based bonus
• Equity options
• 100% premium covered medical & dental employee coverage
• Annual membership to One Medical Group & Talkspace
• 4 weeks of PTO to start + accrue an additional day each year
• Unlimited wellness days. Sick? Doctor's appointment? Mental health day? We’ve got you covered.
• Flexible, paid parental leave
• 401k with $200/month employer contribution
• $250 office setup stipend (in addition to computer provided)
• $250 annual learning & development stipend
• $50/month work from home stipend
• Awards for 360-degree recognition, work anniversaries, & birthdays
• Annual Company Retreat

💚 Why Join Us

• We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates.
• User Interviews is a fully remote team and always has been. We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot.
• On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.
• We embrace what makes you, you! We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be.